We love happy customers. Our Returns Policy is a basic structure to support you effectively. If you need any further assistance, just reach out and we’re happy to help.
Returns and Exchanges
You have 7 days to return an item from the date of delivery.
Returns are eligible only in the following scenarios
- Item was delivered in a physically damaged condition
- An incorrect item has been delivered
- Item has manufacturing defects
- Sizing related exchanges are eligible only on selected categories and brands and will be mentioned on the Returns & Exchanges tab on the product’s page
To be eligible for a return, please make sure of the following
- Products must be unused
- Products must be in their original condition with all original tags, manuals, and packaging intact
- Products should not be broken, opened, or tampered with
- You need to have a receipt or proof of purchase
- All promotional items shipped along with the purchased item must be returned
Returns and Exchanges are not applicable for color or incorrect purchases. Please note that we allow a single exchange per product. Products shipped would be as per the color described in the product title on the product page. Images on product pages can sometimes be misleading and are meant to be indicative.
Return Instructions
You can Initiate a Return/Exchange by Sharing Product Images/Video via WhatsApp +91-7060-505-706. Please Ensure you Highlight the Area of Concern so That we can Speed up our Assistance.
Please complete the following 3 simple steps
Step 1: Pack the item you’re looking to return. Ensure you have sufficient packaging to keep the product safe. Our Customer Support team is happy to help if required.
Step 2: If your location is not serviceable by our logistics partners, we would need your assistance to ship the item to us. You will receive details from our customer support team on where the items need to be shipped.
Step 3: You should receive an email as soon as we receive your items.
Cancellation Policy
Cancellations are possible if we have not started processing the order. If we have already started processing your order with our vendors, we would be unable to cancel the order.
Online Order Cancellation
Navigate to My Account > Order History to list all your orders. You can click the Cancel / Edit link against each order to cancel your order.
You can Initiate a Return/Exchange by Sharing Product Images/Video via WhatsApp +91-7060-505-706. Please Ensure you Highlight the Area of Concern so That we can Speed up our Assistance.
Hidden Charges
There are no charges for a Return. Original shipping charges are non-refundable. If you need any further assistance, just reach out and we’re happy to help.